Role Overview
As a Customer Experience Associate at the Exchange, you will be part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give express various departments, to our Express and Class 6 stores.
What You Will Do
Greet every customer with eye contact and smile in your authentic way, acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them, complete transactions accurately and efficiently while engaging customers in appropriate conversation, help customers by following the proper procedure for bagging merchandise and moving large or heavy items.
Why It Might Be a Fit
We focus on you and your development, providing you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Requirements
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Cash handling experience preferred
- Excellent communication skills
- Basic computer skills
- Retail experience preferred
Benefits
- Flexible scheduling
- Comprehensive medical, dental, life and disability insurance
- Paid time off
- Shift differential/holiday pay
- Traditional pension and 401K plan to qualifying associates
To apply for this job please visit sjobs.brassring.com.

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