Main Store: Customer Experience Host

Role Overview

Join the Exchange as a Customer Experience Associate and be part of an award-winning team. We offer flexible scheduling, comprehensive medical and dental insurance, paid time off, and a traditional pension and 401K plan. As a Customer Experience Associate, you will greet every customer with eye contact and smile, acknowledge waiting customers, complete transactions accurately, and help customers with bagging merchandise and moving large or heavy items.

What You Will Do

Greet every customer with eye contact and smile, acknowledge every waiting customer, complete transactions accurately and efficiently, help customers by following the proper procedure for bagging merchandise and moving large or heavy items.

Why It Might Be a Fit

We want to see you grow, so we put growing together at the forefront of everything we do. We provide you with the tools and resources that you need to succeed.

Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred

Benefits

• Flexible scheduling
• Comprehensive medical and dental insurance
• Paid time off
• Shift differential/holiday pay
• Traditional pension and 401K plan
• Access to the base and its facilities
• Mass Transit program
• Status as an employee of the DoD