Role Overview
As a Customer Service expert, you will provide a frictionless experience to customers, assist with refund/exchanges, and help customers feel welcomed.
What You Will Do
Complete transactions accurately, engage customers in conversation, and help customers with returning/exchanging merchandise.
Why It Might Be a Fit
You will have access to flexible scheduling, comprehensive insurance, paid time off, and a traditional pension and 401K plan.
Requirements
- Able to learn and adapt to current technology needs
- Able to stay calm when customers are stressed or upset
- Able to think quickly on the spot to answer customer questions
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Cash handling experience preferred
- Excellent communication skills
- Basic computer skills
- Retail experience preferred
Benefits
- Flexible scheduling
- Comprehensive medical, dental, life, and disability insurance
- Paid time off
- Shift differential/holiday pay
- Traditional pension and 401K plan
To apply for this job please visit sjobs.brassring.com.
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