Customer Experience Executive

Empowering Africa’s tomorrow, together…one story at a time. Absa Bank Tanzania is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent through our purpose of ‘Empowering Africa’s tomorrow, together…one story at a time’.

Requirements

• To drive and deliver exceptional operations business performance, through the provision of efficient business management, powerful leadership, team development and achievement of operational rigour excellence in branches with up to 25 staff members or branches with single customer categories.
• To ensure robustness of controls in branches by performing controls activities as required
• To provide branch Customer Service and resolve customer complaints
• Actively be part of and play a part in the TRANSFORM programme.

Benefits

• Empowering Africa’s tomorrow, together…one story at a time.