Head of Account Management

Head of Account Management for a multi-8-figure business helping founders and operators scale with AI. The role involves building the account management function, designing and owning the operating model, and leading a team to manage and grow client relationships.

Requirements

• 5+ years in account management, client success, or CS leadership
• Background in management consulting, B2B agency, high-growth info or coaching business, or SaaS
• Has built or redesigned a CS or AM operating model
• Has led or grown a team
• Has retained a high-value client through a difficult period
• Comfortable making decisions and moving fast in ambiguity
• AI-native: thinks in systems, uses AI tools daily, can map and improve a workflow end to end
• Native or near-native written and spoken English

Benefits

• Competitive base salary ($20,000–$25,000 USD / Month) + performance bonus
• Fully remote work option
• Full-time, stable role at a profitable bootstrapped company
• Direct line to senior leadership
• Real growth track