Head of Account Management

Head of Account Management responsible for building and scaling the account management function, designing operating models, and leading a team to drive client retention and expansion.

Requirements

• 5+ years in account management, client success, or CS leadership
• Background in management consulting, B2B agency, high-growth info or coaching business, or SaaS
• Experience building or redesigning a CS or AM operating model
• Leadership experience in growing a team
• AI-native with the ability to think in systems and use AI tools daily

Benefits

• Competitive base salary ($20,000–$25,000 USD / Month)
• Performance bonus tied to retention and expansion outcomes
• Fully remote work options in US, UK, UAE, Canada, or Australia
• Direct line to senior leadership
• Real growth track with potential for broader scope, a second product line, or a regional ops seat