Become a part of Thailand’s no.1 Digital Service Provider and drive continuous improvement of products and services through customer insights and data analysis. Enhance customer experience and optimize service design and support UX/UI improvements to ensure seamless and user-friendly customer journeys.
Requirements
- Bachelor’s degree in business administration, Marketing, Information Systems, or related fields
- 2–5 years of experience in Service Design, Customer Experience (CX), or Customer Insights
- Strong analytical skills with experience in data interpretation and insight generation
- Experience with customer satisfaction surveys, VoC programs, or CX measurement tools
- Basic understanding of UX/UI principles and digital customer journeys
- Proficiency in Excel, data visualization tools (e.g., Power BI, Tableau), or dashboard creation
- Strong communication and stakeholder management skills
- Ability to work cross-functionally and drive improvements proactively
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
To apply for this job please visit ais.wd3.myworkdayjobs.com.
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