Sr. Customer Success Manager

The Senior Customer Success Manager works with Allego’s existing enterprise customers to drive expanded usage and adoption via the Allego Blueprint.

Requirements

• 6+ years in a fast paced, SaaS client services role
• Experience with ongoing relationship management and expansion of customer adoption
• Strong project management background
• Self-motivated, proactive team player
• Excellent individual and group presentation, written and oral communications skills
• Strong interpersonal skills and experience initiating and building positive relationships
• Strong organizational and time management skills
• Highly detail oriented and quality driven
• Proficient in Google Suite, ChurnZero, Saleforce.com and Microsoft Office

Benefits

• Medical, dental, and vision coverage
• Unlimited vacation
• Paid parental leave
• Health Reimbursement Account (HRA)
• Flexible Spending Account (FSA)
• 401(k) with company matching
• Short & long-term disability, AD&D, and life insurance
• Allego stock options