Account Manager

Role Overview

Join Alpha Iota as an Account Manager, responsible for managing customer accounts, providing great customer experience, and building rapport and loyalty. Work from home with a lucrative salary package and health and wellness perks.

What You Will Do

Manage customer accounts, maintain accurate records, provide great customer experience, and take ownership of your performance. Work Monday to Saturday with flexible hours.

Why It Might Be a Fit

This role requires 2+ years of experience in account management, customer service, or B2C sales. You should have excellent communication skills, negotiation skills, and a sense of ownership and pride in your performance.

Requirements

• At least 2 years of relevant experience in Account Management / Customer Service / B2C Sales
• Good command of English and Bahasa Indonesia
• Excellent communication skills & interpersonal skills
• Good negotiation skills with the ability to resolve issues and customer concerns
• Sense of ownership and pride in your performance and its impact on the company’s success
• Strong organisational, planning, problem-solving, and decision-making skills
• Ability to multitask, and work well independently and in a team setting
• Proficient communicator with a consultative sales approach
• Self-motivated and possess aggressive sales personality in achieving quantitative results
• Good attitude with hunter mentality

Benefits

• Lucrative Salary Package
• Health and Wellness Perks & Benefits
• Learning & Development Programs
• Motivating and Supportive Teams