Sales Operations Manager

About Amcor Unifab

AMCOR UNIFAB LLP is a B2B uniform fabrics and finished uniforms supplier serving wholesale customers, uniform dealers, distributors, institutions, and international buyers.

Position Overview

We are looking for a capable and responsible Sales Operations Manager to lead and control our complete sales operations system.

This is a senior coordination and control role. The selected candidate will be responsible for overseeing CRM, customer enquiries, order coordination, sales support, purchase follow-up, accounts coordination, warehouse coordination, dispatch updates, reporting, and overall process discipline.

Key Responsibilities

• Lead and monitor complete sales operations
• Supervise CRM and order coordination team
• Track enquiries, quotations, confirmed orders, payments, and dispatch status
• Coordinate with sales, purchase, accounts, warehouse, and dispatch teams
• Ensure timely customer updates and internal follow-ups
• Monitor pending enquiries, delayed orders, and customer complaints
• Build daily reporting systems, SOPs, and process discipline
• Report sales operations status to management regularly

Requirements

• Minimum 5 years experience
• Experience in sales operations, CRM, sales coordination, or B2B business support
• Strong team management and coordination skills
• Good English and Malayalam communication
• Hindi will be an added advantage
• Good Excel / computer knowledge
• Strong follow-up, reporting, and problem-solving ability
• Ability to build systems and control daily operations

Preferred Candidate

• Responsible, honest, and disciplined
• Able to manage multiple departments
• Strong in follow-up and reporting
• Professional in customer handling
• Capable of improving systems and team accountability

Salary

Attractive salary based on experience and capability. Performance incentives may be provided.

Application

Mail your CV to [email protected] or WhatsApp: +91 7994433041