Working Student – Product Operations

Role Overview

Support the daily operations of the Appinio mobile app, help ensure a smooth user experience, and contribute to a global community.

What You Will Do

Manage user support tickets, monitor app quality, perform community operations, and provide insights to Product Managers.

Why It Might Be a Fit

You will thrive in this role if you are organized, detail-oriented, and have strong communication skills, with a strong interest in mobile apps and product operations.

Requirements

• Currently enrolled at a university with at least 1 year of studies remaining
• Strong interest in mobile apps, product management, product operations, and user experience
• Good understanding of mobile applications and common user issues
• Organized, detail-oriented, and able to work through tasks in a structured way
• Strong communication skills and ability to clearly describe issues and observations
• Proactive, reliable, and high sense of ownership
• Ideally gained experience in customer support, manual app testing, and bug reproduction

Benefits

• Subsidised Urban Sports Club or ClassPass membership based on location