Customer Experience Advisor

Customer Experience Advisor will assist applicants throughout the admissions process by providing timely, accurate, and empathetic support, including reviewing student documents, submitting applications, and resolving application issues with partner schools and recruiters.

Requirements

• An associate’s or Bachelor’s degree is an asset.
• 1-3 years of customer service experience.
• Proficiency in proofreading/editing text to ensure spelling and grammatical correctness
• Strong analytical abilities, detail-oriented, and a high level of accuracy
• Working knowledge of Google spreadsheets, Microsoft Word, and Gmail
• Adept in researching and problem-solving capabilities
• Exceptional problem-solving skills under ambiguous circumstances
• Excellent interpersonal skills and verbal and written communication skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement