Customer Success Manager

AvePoint is seeking a Customer Success Manager to generate repeatable strategy of technology adoption for customers. The CSM will be responsible for developing business value assessment programs, maintaining long-term relationships with key accounts, and aligning AvePoint’s product line to satisfy customer business needs.

Requirements

• Developing business value assessment program
• Maintaining customer technical account portfolio
• Aligning AvePoint’s product line
• Determining individualized customer success plans
• Shepherding existing customers through contract renewal cycles

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Relocation assistance
• Employee assistance program
• Flexible work arrangements