Customer Experience Coordinator

On Site Full TimeMinnesota, United StatesBonfe Plumbing, Heating & Air Service, Inc.

The Customer Experience Coordinator role involves delivering outstanding service and making people feel truly taken care of. The CEC will be the trusted point of contact for customers throughout their service journey, keeping them informed, solving problems, and ensuring every interaction reflects our commitment to excellence.

Requirements

  • Minimum 1-2 years of customer service experience
  • Natural communicator who builds trust easily
  • Organized and detail-driven
  • Problem-solver by nature
  • Tech-savvy—comfortable with ServiceTitan CRM systems, email, texting platforms, and other tools

Benefits

  • Health, Wellness, and Retirement benefits
  • Paid employee monthly healthcare premium
  • Generous 401k match after first 6 months of employment
  • Paid training and career development opportunities

To apply for this job please visit bonfe.bamboohr.com.


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