Head of Revenue Operations

Role Overview

The Head of Revenue Operations will build and run the engine behind Broccoli’s Sales and Customer Success teams, focusing on AI roadmap for revenue, leading a team across GTM Engineering, Program Management, Enablement and Analytics, and owning the systems, tooling, processes, training and operating rhythms of the revenue org.

What You Will Do

The role involves owning the AI roadmap for revenue, identifying where AI can remove busywork and sharpen decisions across the customer lifecycle, leading Revenue Operations end to end, partnering with Sales and Customer Success leadership, running the revenue systems and tooling, driving enablement and adoption, and turning data into decisions.

Why It Might Be a Fit

The ideal candidate is a builder-leader with AI-native skills, a customer-first approach, and a track record of leading and growing multi-disciplinary teams across functions like GTM Engineering, Program Management, Enablement and Analytics.

Requirements

• 10+ years of experience in Revenue Operations, Sales Operations, GTM Strategy or a related field, with meaningful time in a leadership role
• A track record of leading and growing multi-disciplinary teams across functions like GTM Engineering, Program Management, Enablement and Analytics
• Hands-on experience applying AI tools and automation to sales and customer success workflows, with evidence of the impact
• Deep experience with GTM planning: targets, territories, capacity, forecasting and pipeline management
• Strong command of CRM and GTM systems (e.g., Salesforce or HubSpot, and the surrounding stack) and the data behind them
• Exceptional analytical skills and comfort working directly with data (SQL or similar a plus)
• Experience in a high-growth technology company strongly preferred; experience selling to SMBs, the trades or home services is a plus