Business Development Manager

Role Overview

The role is a high-impact position where the work genuinely helps public services operate better, faster, and more effectively. The Business Development Manager will be part of a collaborative, forward-thinking Growth team committed to innovation, client value, and purposeful change.

What You Will Do

The Business Development Manager will drive year-on-year revenue and margin growth across the Public Sector, identify and close new business opportunities, develop compelling win strategies, and build relationships with key customer stakeholders.

Why It Might Be a Fit

The ideal candidate will have experience working with the Public Services Sector, a passion for selling Contact Centre, Tech Sales, BPO, and Case Management propositions, and strong understanding of business development best practice.

Requirements

• experience working with in the Public Services Sector with experience in, and passion for, selling Contact Centre, Tech Sales, BPO, and Case Management propositions
• good experience managing a business development or sales pipeline, with a track record of achieving targets
• confident engaging with senior stakeholders and building trusted client relationships
• commercially astute, able to qualify opportunities and shape tailored solutions
• skilled at using insight, research and market intelligence to drive sales decisions
• strong understanding of business development best practice – account planning, pipeline discipline, reporting and risk management

Benefits

• up to £70,000 + bonus
• opportunities for professional growth and career progression
• collaborative and innovative work culture
• flexible working arrangements
• 23 days’ holiday (rising to 27)
• paid day out of the office for volunteering
• auto-enrolment to company pension, life assurance, and cycle2work scheme
• 15 weeks’ fully paid maternity, adoption, and shared parental leave
• paternity pay of two weeks
• voluntary benefits designed to suit your lifestyle