Role Overview
The Senior Manager, Process Management – Performance Marketing and Analytics will lead a team of Process Managers, setting a forward-looking strategy that positions our organization to serve as the beacon of risk management. This role offers the opportunity to thrive in a fast-paced, cross-functional, and collaborative environment.
What You Will Do
The ideal candidate will build and advance the Well Managed agenda by setting the strategic direction and designing a roadmap of targeted initiatives that support our well-managed mission and mitigation of risks. They will also lead and develop a team of high-performing associates charged with managing audits/exams, risk assessments, Process Level Assessments (PLAs), business continuity, control evaluation, testing, and builds as well as process management/improvement.
Why It Might Be a Fit
The ideal candidate is an experienced leader of processes and associates who can interpret and effectively communicate trends and make recommendations to Senior Leaders. This candidate will strike a balance between strategizing, designing, and creating actionable roadmaps, comfortably navigating through ambiguity, leveraging data, and exercising exceptional judgment and critical thinking skills.
Requirements
- At least 5 years of Project Management or Process Management Experience
- At least 3 years of People Management Experience
- High School Diploma, GED, or Equivalent Certification
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Dental insurance
- Vision insurance
- Paid holidays
To apply for this job please visit capitalone.wd12.myworkdayjobs.com.

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