Inside Sales Specialist

Role Overview

The Inside Sales Specialist develops, maintains, and supports long-term business partnerships with assigned customers, driving incremental business growth through new products, contract compliance, and customized strategic account programs.

What You Will Do

Conduct sales calls and customer communications, initiate proactive outreach to grow sales revenue and strengthen customer relationships, and develop a thorough understanding of customer needs through consultative dialogue.

Why It Might Be a Fit

The ideal candidate will have a broad knowledge in business administration, sales, marketing, or a related field, with a strong commitment to customer satisfaction and the ability to adapt to daily changes in products, procedures, and priorities.

Requirements

• broad knowledge in business administration, sales, marketing, or a related field
• ability to work hours aligned with customers’ local time zones
• ability to adapt to daily changes in products, procedures, and priorities
• demonstrated ability to build and maintain customer relationships
• working knowledge of sales management, sales planning, goal setting, and related business information
• ability to communicate effectively, both verbally and in writing
• strong interpersonal skills, including the ability to establish and maintain collaborative working and business relationships
• excellent customer service skills, including the ability to coordinate issue resolution through appropriate channels
• ability to interpret customer financial data and develop effective strategies to address identified financial considerations
• ability to interpret industry trends and competitive information and develop strategies and tactics in response to marketplace changes
• strong creative problem-solving skills, with the ability to remain focused and disciplined
• proficiency with Microsoft Teams, Microsoft Office, Salesforce, or comparable software systems

Benefits

• medical, dental, and vision care
• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave
• training programs
• professional development resources
• mentorship programs
• employee resource groups
• volunteer activities