Product Operations Manager

Role Overview

Lead and execute end-to-end delivery of high-priority product programs across different teams within Checkr, from early access with external customers through GA exit criteria and post-launch follow-through. Build integrated program plans that define scope, milestones, owners, dependencies, decision points, success measures, and escalation paths. Run the quarterly and annual product planning cadence with Product, Design, and Engineering leadership. Define, track, and report on product KPIs, operational metrics, and SLAs alongside product managers, engineers, and data scientists.

What You Will Do

Lead and execute end-to-end delivery of high-priority product programs across different teams within Checkr, from early access with external customers through GA exit criteria and post-launch follow-through. Build agentic workflows and processes using tools like Claude Skills and Cowork to raise engineering velocity and launch quality. Own cross-departmental initiatives without a single owner, such as internal tool rollouts and PRD templates, and turn launch retros into better defaults.

Why It Might Be a Fit

An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. Experience building repeatable systems for roadmap, prioritization, and planning across product and engineering teams. Hands-on fluency with AI tools (e.g., Claude Skills, Cowork, Codex), plus strong written and verbal communication, including concise, decision-ready updates for senior stakeholders.

Requirements

• 4+ years in product operations, technical program management, product management, or business operations, ideally at a technology company handling sensitive or regulated data
• Track record of leading complex, cross-functional launches or multi-quarter programs from strategy through rollout and adoption
• Experience building repeatable systems for roadmap, prioritization, and planning across product and engineering teams
• Hands-on fluency with AI tools (e.g., Claude Skills, Cowork, Codex)
• Strong written and verbal communication, including concise, decision-ready updates for senior stakeholders

Benefits

• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend
• Competitive cash and equity compensation
• Opportunity for advancement
• Learning and development allowance
• Relocation stipend may be available for those willing to relocate to a Checkr hub location