Growth Consultant – Virtual-12

Growth Consultant (Virtual) responsible for guiding Medicare-eligible seniors through their enrollment journey with ChenMed. Engages prospective and current members through inbound/outbound calls to promote services, schedule First Appointments and VIP tours, address retention concerns, and recover disenrollments.

Requirements

• Excellent verbal communication skills with a clear, confident phone presence and ability to build rapport with senior customers through virtual channels
• Detail-oriented organizational skills with the ability to manage multiple priorities, high call volumes, and various campaigns in a fast-paced work environment
• Demonstrated knowledge of negotiation, probing techniques, closing skills, and objection handling specifically for phone-based sales interactions
• Strong interpersonal and problem-solving skills with the patience and ability to engage seniors in meaningful conversation while maintaining empathy and understanding of their healthcare needs

Benefits

• 401k Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Vacation Time