Revenue Operations Manager

Role Overview

The Revenue Operations Manager oversees the City’s day-to-day revenue operations, including utility billing, cashiering, business licensing, revenue collections, passport services, and other customer-facing functions.

What You Will Do

A typical day may include supervising and supporting staff, reviewing reconciliations and billing activity, resolving escalated customer or operational issues, monitoring deadlines and internal controls, coordinating with other City departments and outside agencies, and advancing projects that improve revenue processes and service delivery.

Why It Might Be a Fit

This position requires the processing of U.S. Passport applications which will require the incumbent to be a U.S. Citizen, 18 years of age or older, and other qualifications outlined in CFR, Title 22, Section 51.22.

Requirements

• Five (5) years of professional and progressively responsible revenue management experience, with two (2) years of supervisory or lead level experience.
• Experience working in a municipal or local government environment is preferred.
• Bachelor’s degree from an accredited college or university with major coursework in Accounting, Finance, Business Administration, or a related field.

Benefits

• Dental insurance
• Vision insurance
• Other benefits not explicitly mentioned