Stakeholder & Communications Manager

Stakeholder & Communications Manager to join the team based at our Guilden Sutton depot, responsible for stakeholder engagement, customer communications, and reputation management for the Cheshire West and Chester highways maintenance contract.

Requirements

• Significant experience in stakeholder engagement, communications, or customer experience in a public-facing environment
• Proven ability to manage complex enquiries, complaints, and politically sensitive issues
• Exceptional communication skills
• Strong leadership capability
• Experience within highways, infrastructure or local authority contracts, along with media handling and team leadership experience
• Relevant qualifications or professional membership in communications, stakeholder engagement or customer experience disciplines

Benefits

• A salary between £44,000 and £48,000
• Company Car / Car Allowance
• Colas Pension Scheme with combined contributions of up to 10%
• Life Assurance Scheme which is x4 basic salary
• 25 days annual leave per year + Public Holidays
• Holiday Purchase & Selling Scheme
• Hybrid Working Scheme (dependent on the role)
• Opportunities to study towards a fully funded Professional Qualification
• Ongoing personal / professional development
• Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal