Role Overview
Assists others in achieving goals, manages performance appraisals and pay reviews, accountable for functional, operational, and program management.
What You Will Do
Supervises daily tasks of business, technical support, and production teams, evaluates and organizes information to solve problems, and coordinates team efforts to achieve company and client goals.
Why It Might Be a Fit
The ideal candidate will have 5 years of experience, excellent communication skills, and problem-solving abilities, with a willingness to work in permanent night shifts (US time zones) and in the International BPO Industry.
Requirements
- 5 years experience
- 2 years into team handling
- International Voice (Inbound/outbound) experience
- Excellent communication skills
- Problem-solving abilities
- Good analytical skills
- Ability in problem solving, good listening, writing, and reasoning
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