Customer Success Manager

Join Corning, a leading innovator in glass, ceramic, and materials science, as a Customer Success Manager. Ensure customers maximize value from iBwave products through adoption, satisfaction, and loyalty. Work closely with Key Account Sales Manager Americas to drive planning and governance activities for key accounts.

Requirements

• Bachelor’s Degree
• Minimum 5 years of experience in sales, customer success, customer service & support
• Project Management experience
• Technical knowledge of RF technology and industry at large
• Experience in Software and Services projects
• Experience working with Salesforce or similar CRMs
• Experience addressing customer concerns, ensuring customer satisfaction, and providing exceptional customer experience
• Technical knowledge of iBwave products considered a plus

Benefits

• 100% company-paid pension benefit
• Matching contributions to 401(k) savings plan
• Medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP)