Customer Success Manager

Remote Full TimeNew Brunswick, Canada (Remote)Corning

Join Corning, a world-leading innovator in glass, ceramic, and materials science. As a Customer Success Manager, you will drive customer adoption, satisfaction, and loyalty by implementing automated customer journeys and delivering successful professional services engagements.

Requirements

  • Bachelor’s Degree
  • Minimum 5 years of experience in sales, customer success, customer service & support
  • Project Management experience
  • Technical knowledge of RF technology and industry at large
  • Experience in Software and Services projects
  • Experience working with Salesforce or similar CRMs
  • Experience addressing customer concerns, ensuring customer satisfaction, and providing exceptional customer experience
  • Technical knowledge of iBwave products considered a plus

Benefits

  • Medical
  • Extended healthcare
  • Dental
  • Vision
  • RRSP with 100% match, up to 5% of your earnings
  • DPSP with 2.5% company contribution
  • Long-Term disability benefit
  • Professional development programs

To apply for this job please visit corningjobs.corning.com.


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