Director, Account Management

On Site Full TimeJapanCoupang

We are seeking a Director, Account Management to lead the Rocket Now Enterprise team in strengthening strategic partnerships with key enterprise clients across the food delivery industry. This role will play a critical part in expanding and scaling the Enterprise business by developing sales strategies for major enterprise accounts, leading contract negotiations, managing relationships, and maximizing customer value whilst managing a team.

Requirements

  • 12+ years of progressive professional experience, including a minimum of 7 years in B2B sales and/or enterprise account management, with demonstrated ownership of complex, high-value accounts.
  • Proven success driving enterprise partnerships, including contract negotiation, commercial structuring, and sustained revenue growth with large or strategic customers.
  • Strong customer-centric mindset, with exceptional negotiation, communication, and interpersonal skills to influence senior stakeholders and build trusted, long-term relationships.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Relocation Assistance
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Accident Insurance
  • Disability Insurance

To apply for this job please visit www.coupang.jobs.


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