Key Account Manager

Role Overview

Lead and manage the implementation of new services, coordinate SOPs, and develop relationships with clients. Work with Sales, Operations, and Finance teams to ensure smooth execution and client satisfaction.

What You Will Do

Monitor accounts for timely payments, assist with collections, and communicate issues to Operations. Enter meeting notes and action items into CRM and distribute to the global network.

Requirements

• Lead and manage new service implementations
• Coordinate and maintain SOPs with Sales, Operations, and Finance
• Develop relationships with clients and internal teams
• Monitor accounts for timely payments and assist with collections
• Communicate issues to Operations and enter meeting notes into CRM