People Operations Manager

Role Overview

The Manager, People Operations serves as a high-impact leader and true strategic operator within the People organization, combining deep subject matter expertise with operational rigor to lead, optimize, and evolve Crescent’s People Operations capabilities.

What You Will Do

As a People Operations Manager, you will oversee benefits administration, compensation, payroll, compliance, and HRIS management, ensuring accurate, efficient, and employee-focused delivery.

Why It Might Be a Fit

This role requires a balance of strategic thinking and executional discipline, with a strong orientation toward continuous improvement and employee experience, and a strong knowledge of payroll process compliance and federal/state labor laws.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field
• 7+ years of progressive HR leadership experience in compensation, benefits, compliance, payroll, and HRIS management
• Professional certification (i.e. SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CCP certification)
• Demonstrated experience partnering with Finance teams on budgeting, accruals, and fiscal reporting
• Strong knowledge of payroll process compliance and federal/state labor laws
• Proficiency in HRIS (e.g., UKG) and Microsoft Office Suite
• Demonstrated leadership and coaching experience
• Strategic Leadership in anticipating and mitigating compliance risks while aligning People strategy with company goals
• Experience working in multi-state or multinational environments to manage diverse labor laws, social compliance, and payroll processes
• Experience mitigating risks, implementing corrective action plans, and strengthening internal controls
• Experience managing payroll automation and analytics dashboards
• Experience overseeing compensation, benefits, payroll, and compliance programs for large, distributed organizations (500+ employees)
• Cross-functional experience partnering with Finance, Legal, and Operations teams to implement holistic compliance strategies

Benefits

• Dental insurance
• Vision insurance
• 401(k) plan administration
• Wellness programs
• Leave processes
• Incentive compensation planning
• Employee benefits programs
• Payroll automation and analytics dashboards
• HRIS management
• Compensation and benefits support
• Reliable reporting and clean audits
• Effective budget partnership

Tagged as: Compensation Design