As a Sr. Technical Account Manager at CrowdStrike, you will provide proactive technical support to our Premium Support customers. You will be working with people who are passionate about internet security and customer advocacy, and will be responsible for onboarding new customers, ensuring customer success, and escalating customer issues to management when necessary.
Requirements
- Bachelor’s Degree or equivalent experience
- Experience working with Windows Server Operating Systems
- Knowledge of enterprise web technologies, security and cutting-edge infrastructures
- Excellent customer service skills and ability to quickly establish technical credibility with customers
- Excellent communication skills, written and verbal
- Proven problem-solving skills
- Collaborative attitude
- Ability to travel up to 25%
- Commitment to customer success
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work CertifiedTM across the globe
To apply for this job please visit crowdstrike.wd5.myworkdayjobs.com.
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