Manager, Customer Experience

The Manager, Customer Experience role is responsible for building relationships with Tier 2 and Tier 3 customers, managing contract renewals, and implementing cost improvement opportunities. The role also involves counseling customers on P&L opportunities, managing new business start-ups, and coordinating operational planning for key customer events. Excellent communication and analytical skills are required, along with leadership and project management capabilities.

Requirements

• Retail operations expertise
• Excellent communication skills
• Strong analytical skills and business acumen
• Proven project management capabilities
• Advanced technical proficiency and computer skills
• Demonstrated leadership skills
• Willingness and ability to travel frequently

Benefits

• Weekly Pay
• Benefits available from day 1 (medical, dental, vision, and more)
• Company matched 401k
• PTO and Holiday Pay offered
• Career Progression Opportunities
• Tuition Reimbursement
• Employee Health & Wellness program
• Employee Discounts / Purchasing programs
• Employee Assistance Program