Manager, Business Communications, Federal Health Plans

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requirements

• Execute communications strategies for federal and postal health plans, translating business and membership growth strategies into clear, consistent, and compliant messaging.
• Develop and deliver member communications, including newsletters, letters, postcards, brochures, presentations, website content, and digital materials.
• Lead Open Enrollment communications, including Mail Handlers Benefit Plan (MHBP) Open Season Seminar materials, presentations, webinars, and member collateral.
• Support client meetings, in-person events, webinars, and virtual events by developing presentation materials and attending/hosting as needed.
• Develop training and presentation materials for field service representatives and open enrollment volunteers to ensure consistent execution.
• Ensure all communications comply internal requirements and external regulations; manage review and approval workflows and conduct quality checks for accuracy, brand alignment, and appropriateness.
• Collaborate cross-functionally with strategy, compliance, legal, marketing, account management, and external vendors to deliver timely, integrated communications.
• Coordinate procurement of promotional items and branded materials to support outreach, events, and enrollment efforts.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs