Trainer, Billing Operations

Trainer for Billing Operations, providing comprehensive training programs, coaching, and guidance to new and existing employees. Key responsibilities include delivering training sessions, supporting business models, and acting as a subject matter expert on billing processes.

Requirements

• College diploma in a related field
• A minimum of three years of relevant experience
• Experience as a Billing Agent
• Experience in billing processes and training delivery
• Experience in facilitation and delivering training sessions
• Experience in coaching and supporting employee development
• Completion of a Train-the-Trainer certification or equivalent program
• Expert proficiency in English
• Knowledge of French required for positions in Quebec
• Available for travel to office for in-person training sessions or department activities

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment