Customer Success Manager

Customer Success Manager – Remote, partner with enterprise customers to maximize business outcomes through data-driven insights, proactive success planning, and operational optimization.

Requirements

  • Bachelors degree in Business, Marketing, Communications, or a related field.
  • Experience managing complex enterprise customer relationships.
  • Strong executive communication and stakeholder management skills.
  • Ability to influence across highly matrixed organizations.
  • Ability to analyze operational data and identify optimization opportunities.
  • Strong business and financial acumen.
  • Experience building customer success plans or scalable engagement frameworks.
  • Experience in supply chain, logistics, enterprise SaaS, or similarly complex operational environments.
  • Willingness to travel up to 25% of the time.

Benefits

  • Company provided life insurance
  • Company provided AD&D insurance
  • Dental Insurance
  • Disability Insurance
  • Flexible Spending Accounts (FSA)
  • Health Insurance
  • HSA (Health Savings Account) Employer Contributions
  • Life Insurance
  • Vision Insurance

To apply for this job please visit jobs.lever.co.


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