Strategic Customer Success Manager

On Site Full TimeAtlanta, Georgia, United StatesDolby

Join Dolby as a Strategic Customer Success Manager to build and nurture strong relationships with strategic customers, ensuring they maximize the value of our products and drive measurable business outcomes and long-term growth. You will lead the overarching account strategy, focusing on high-level partnership, retention, and expansion, and work alongside a Technical Account Manager to ensure the technical integrity and operational success of the platform.

Requirements

  • Customer Relationship Management
  • Success Planning
  • Executive Presence
  • TAM Partnership & Orchestration
  • Strategic Renewal Leadership
  • Adoption & Enablement
  • Feedback Loop & Customer Advocacy
  • AI-Driven Insights
  • AI Workflow Optimization

Benefits

  • Flexible work arrangements
  • Excellent compensation and benefits
  • Collegial culture
  • Challenging projects
  • Opportunities for professional growth and recognition

To apply for this job please visit careers.dolby.com.


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