Field Enablement Specialist | Housing (Bilingual Spanish Speaking)

Role Overview

EliseAI is looking for a Field Enablement Specialist to own the in-person adoption experience for customers as they roll out AI across their properties. The role involves working closely with the Director of Operations and the customer education team to diagnose how a customer’s business works and build live programs to turn new users into product experts.

What You Will Do

The Field Enablement Specialist will design and deliver tailored, interactive live training sessions and workshops, consult with customers to customize every workshop to their specific needs, co-build AI-powered training tools and customer-specific modules, and drive the product forward by bringing back actionable feedback from the field.

Why It Might Be a Fit

The ideal candidate has a background in training, customer experience, consulting, or property operations and wants to drive adoption and innovation forward across critical industries. They should be able to make a technical product click for skeptical property managers, diagnose how a team works, and customize on the fly when needed.

Requirements

• Ability to conduct sessions in both English and Spanish fluently
• 2+ years of experience in a customer-facing training, coaching, implementation, or consultant role
• Experience translating customer education resources into live, interactive training for diverse audiences
• Willingness to travel up to 75% of the time to conduct in-person training sessions with clients
• Strong communication and presentation skills, with the ability to convey complex information clearly
• Technical proficiency, with the ability to quickly learn and demonstrate expertise in our products
• Proven ability to build rapport with customers and establish trusted advisor relationships
• Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines

Benefits

• Base salary
• Equity
• Comprehensive benefits & perks package