Customer Experience Coordinator – Signia Hilton Bonnett Creek

The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience.

Requirements

• High School Diploma is required. Associate degree is preferred
• 1+ years of administrative, sales or hospitality experience preferred
• Proficiency Microsoft 365 and web-based applications
• Strong written and oral communication skills
• Strong organizational and interpersonal skills
• Encore’s Service Level 100, 200 & 300 Certifications to be obtained within 90 days
• Ability to multi-task and work well under pressure