Customer Success Manager- Standard

As a Customer Success Manager, you will build client loyalty and success through product adoption with our Standard (small market) accounts. You will develop and implement a year-round touchpoint strategy with clients to ensure Energage products/services are exceeding clients’ expectations.

Requirements

• Articulate customer business requirements and serve as the customer voice internally
• Skilled at solving business problems for our customers using the Energage platform
• Strong multi-task management skills across a varied set of responsibilities
• Strong communication skills (written, verbal, and presentation)
• Maintain accurate records of all activities in SalesForce.com

Benefits

• PTO policy includes company holidays, sick time, vacation time, and floating holidays
• Company pays a portion of individual health care premium
• Option to participate in a company-sponsored 401(k)
• Training and education
• Professional development; all employees have access to a third party professional coach
• Tuition reimbursement program
• Opportunity to work for a purpose-driven organization using business as a force for good