Senior Director, Lifecycle & Retention Marketing

We’re looking for a VP / Director of Lifecycle & Retention Marketing to own and scale the global lifecycle and retention engine across Kape Technologies’ portfolio of privacy and security brands. The role involves leading a team of ~20 to shape how millions of users engage with and stay loyal to our products, while driving Kape’s evolution into a top global cybersecurity company.

Requirements

• 8–10+ years of experience in lifecycle, retention, or growth marketing within high-scale digital, SaaS, or cybersecurity businesses
• Proven track record of driving LTV growth, reducing churn, and scaling monetization
• Leadership experience managing teams of 10+, with the ability to build and scale organizations
• Deep expertise in CRM, lifecycle marketing, experimentation (CRO), and retention strategy
• Strong experience with pricing and subscription monetization models
• Familiarity with AI-driven marketing tools, automation, and advanced segmentation
• Highly data-driven, with strong analytical and experimentation capabilities
• Hands-on operator who can execute as well as lead
• Exceptional cross-functional collaborator across Product, Sales, Data, and Customer teams
• Clear, compelling communicator who can align and inspire at all levels