Sales Operations Administrator

Role Overview

The Sales Operations Admin provides administrative and operational support to the OmniMetrix sales team, ensuring accurate, timely order processing and account management for our growing customer base.

What You Will Do

Process new sales orders, manage customer accounts, and provide exceptional customer service by managing the flow of customer requirements, inquiries, and account changes.

Why It Might Be a Fit

This role is a key point of contact for customers and internal teams alike, supporting the sales process end to end, delivering responsive customer service, and helping expand customer understanding of OmniMetrix products and services.

Requirements

• 3+ years of customer service experience
• 3+ years of order processing experience
• 2+ years of sales support experience
• Experience with Salesforce
• Intermediate-level proficiency in Excel
• Strong mathematical accuracy and attention to detail
• Ability to manage multiple tasks and prioritize effectively in a deadline-driven environment
• Strong sense of urgency in completing tasks and meeting customer expectations
• Ability to perform well under pressure in a fast-paced office environment
• Comfortable working a Monday–Friday in-office schedule
• Associate’s degree or equivalent related business experience

Benefits

• Medical & dental insurance
• 401(k) plan
• Paid time off
• Stock option plan