Customer Success Manager

Role Overview

As Farsight expands its footprint across the UK, we are hiring a Customer Success Representative to own the relationship with our major UK-based providers and customers. This is a 3-month contract role, based in the UK, for someone who thrives on building trust with sophisticated financial services clients and ensuring they get real, measurable value from Farsight’s platform.

What You Will Do

Own the day-to-day relationship with Farsight’s UK-based customers, acting as their primary point of contact for onboarding, product setup, and ongoing support.

Why It Might Be a Fit

Experience in a customer success, account management, or client-facing role, ideally supporting enterprise or financial services clients. Comfortable working independently with limited structure in a fast-moving startup environment.

Requirements

• Experience in a customer success, account management, or client-facing role
• Ideally supporting enterprise or financial services clients
• Comfortable working independently with limited structure in a fast-moving startup environment
• Strong communicator who can build trust quickly with senior, sophisticated stakeholders
• UK-based and available to work UK business hours with some overlap for US team coordination
• Genuine interest in AI and financial services, and excited to work closely with a US-based founding team
• Scrappy and resourceful: comfortable figuring things out without an existing playbook