Onboarding Manager, Customer Experience (São Paulo, Brazil)

Figma is growing its team and hiring an Onboarding Manager, Customer Experience to lead the onboarding process for its largest customers and help evolve its end-to-end customer experience strategy.

Requirements

• 2+ years of B2B SaaS experience in a customer-facing role working with technical products
• Demonstrated ability to manage multiple customer projects concurrently with strong organizational and project management skills
• Fluency in Portuguese, Spanish, and English across written and verbal communication