Customer Experience Advisor

Customer Experience Advisor job opening at FNB. Provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience. Requires Grade 12/NQF Level 4, 1-3 years of experience in client experience, and strong communication skills.

Requirements

• Grade 12/NQF Level 4
• 1-3 years of experience in client experience and value management
• Strong understanding of customer experience principles and service excellence
• Excellent communication and interpersonal skills
• Comfort guiding customers to digital and self-service platforms