Account Manager Lead, Client Success (CSM)

Role Overview

As an Account Manager Lead, Client Success, you will build trusted relationships with financial services clients across trading and asset services. You will combine capital markets expertise, commercial acumen and client advocacy to help clients achieve strong outcomes from their FIS relationship.

What You Will Do

Lead strategic client relationships across trading, investment operations and asset services environments. Develop a deep understanding of clients’ business strategies, operating models, technology landscapes and transformation priorities.

Why It Might Be a Fit

Success means strengthening client engagement, improving client outcomes and identifying opportunities to deepen strategic relationships.

Requirements

• Strong client success, account management or relationship management skills within capital markets or financial services.
• Demonstrable knowledge of trading and asset services, including relevant front, middle or back-office workflows.
• Ability to engage credibly with senior stakeholders across investments, operations, technology, risk and commercial functions.
• Strong understanding of institutional financial markets, investment operations and related technology ecosystems.
• Proven capability to manage complex client relationships involving multiple products, stakeholders and competing priorities.
• Commercial acumen, including opportunity identification, account planning, negotiation and value-based client conversations.
• Excellent communication, presentation, stakeholder management, problem-solving and influencing skills.
• Relevant professional experience or an equivalent combination of practical expertise, education and industry knowledge.

Benefits

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits