Customer Experience Manager

As a Customer Experience Manager at Five Below, you will be responsible for ensuring excellent customer service, leading front-end operations, and managing store cleanliness and recovery. You will work closely with the store manager to recruit, train, and develop crew members. This role requires excellent communication skills, creativity, and the ability to multitask and maintain composure under pressure.

Requirements

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Benefits

• Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we’ve got you covered—check it out today!