Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. The company is seeking a Customer Success Manager to join its client services team, providing exceptional support to customers, ensuring a positive experience with its cloud-based ERP solution.
Requirements
- Own end-to-end customer relationships, acting as the primary post-sale contact and trusted advisor.
- Drive customer retention and reduce churn by proactively monitoring account health, identifying risks, and executing intervention strategies.
- Influence renewals and revenue growth by demonstrating ROI, identifying expansion opportunities, and partnering with Sales on account strategy.
Benefits
- Participation in our Annual Users Group Conference
To apply for this job please visit fullsteam.wd1.myworkdayjobs.com.
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