Role Overview
The Director, Sales Enablement leads Sales and Customer Experience enablement and training activities for Fusion Connect. The role has oversight for functional onboarding and role-readiness, including product and sales training, sales communications and collateral, and the request-handling processes for Sales and Customer Experience.
What You Will Do
Manage Sales and Customer Experience new hire enablement and readiness activities, oversee the relevance of Sales and Customer Experience training, partner with sales leadership on the new hire cadence, schedule and coordinate live system and tool training, and develop and maintain the product training schedule.
Why It Might Be a Fit
The ideal candidate will have a minimum of five (5) years of experience in sales enablement, sales or revenue operations, Customer Success operations, training and development, or a related function, and experience supervising, coaching, and developing direct reports.
Requirements
- Ability to lead Sales and Customer Experience functional enablement initiatives, manage competing priorities, and drive execution across departments.
- Working knowledge of learning management platforms, such as LinkedIn Learning, and collaboration and content management tools, including SharePoint and Microsoft Teams.
- Advanced proficiency in Microsoft Excel, including pivot tables, formulas, data reconciliation, analysis, and charting; advanced PowerPoint skills for executive-ready presentations.
- Working knowledge of Salesforce reporting and the ability to retrieve, analyze, and validate data and reports without system administration responsibility.
- Strong analytical skills, business acumen, and ability to translate complex data into concise reporting and communications.
- Strong project management, prioritization, follow-through, and attention to data and content accuracy.
- Excellent written and verbal communication, cross-functional collaboration, and ability to work with senior and executive leaders.
- Ability to manage competing deadlines independently, resolve information gaps, and handle confidential business, customer, employee, and financial information appropriately.
To apply for this job please visit birch.wd1.myworkdayjobs.com.
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