Customer Success Manager

The Customer Success Manager role at Gartner involves building and managing relationships with clients to ensure their success in utilizing Gartner services, resulting in client satisfaction, retention, and growth. The role requires a passion for delighting clients, strong communication and collaboration skills, and the ability to use English at a business or native level. The team follows a Client for Life Philosophy, and individuals in this role seek to understand and surface client’s business priorities and challenges to provide value to the client.

Requirements

• 5+ years relevant professional and/or internship experience
• Bachelor’s or Master’s degree preferred
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills
• Ability to use English (Reading, Writing and Speaking) at a Business or Native level

Benefits

• Highly competitive rewards & benefits package
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities