This is a unique opportunity for a creative and charismatic individual to be part of the product operations team for Gartner Peer Insights (GPI). As a Team Lead, Product Ops, you will own end-to-end delivery of customer experience work stream, lead and mentor a team of associates, and coordinate with cross-functional teams to ensure seamless delivery and proactive engagement for user satisfaction.
Requirements
- Master’s/MBA degree is a plus with a graduation in engineering or exposure to Digital Products
- Minimum of 4-5 years of relevant industry experience in Product Operations, Tech/IT or Research/Consulting
- Proven team leadership experience and ability to identify gaps/provide training for team development
- Passion for continuous, metrics-based process and operational improvement
- Excellent interpersonal and communication skills, with experience managing stakeholders at all levels
- Project management experience and the ability to provide independent, fact-based recommendations
- Advanced Microsoft Office skills (Excel, PowerPoint)
- Experience managing workload and priorities in a fast-paced, international environment
Benefits
- Competitive base salary
- Flexible work environment
- A great work culture
- World-class benefits
- Highly competitive compensation and disproportionate rewards for top performers
To apply for this job please visit gartner.wd5.myworkdayjobs.com.
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