Assistant Manager, Owner Growth Strategy – Next Best Action Strategy

We’re looking for a strategic, self-starting marketer to help shape and grow GM’s Next Best Action (NBA) strategy across products, services, and subscriptions in the post-purchase customer journey.

Requirements

• 5+ years of experience in marketing strategy, CRM, lifecycle marketing, customer growth, or related roles.
• Strong business acumen with the ability to connect customer strategy to commercial outcomes.
• Experience working cross-functionally and building credibility with a wide range of stakeholders and business teams.
• Demonstrated success leading or contributing to test-and-learn, experimentation, optimization, or performance improvement efforts.
• Ability to take ambiguous problems, structure them clearly, and move work forward with limited direction.
• Interest in and aptitude for learning Next Best Action, personalization, customer decisioning, and modern CRM capabilities.
• Strong communication and storytelling skills, including the ability to turn insights and strategy into clear recommendations.
• Bachelor’s degree

Benefits

• medical
• dental
• vision
• Health Savings Account
• Flexible Spending Accounts
• retirement savings plan
• sickness and accident benefits
• life insurance
• paid vacation & holidays
• tuition assistance programs
• employee assistance program
• GM vehicle discounts