Role Overview
As a member of the Product Operations team, you’ll play a pivotal role in shaping and scaling the operational backbone of Glean’s product development while helping foster a thriving, connected Product team community.
What You Will Do
Design the operating rhythm, drive cross-functional alignment, run programs to completion, close the voice-of-customer loop, and own the written record.
Why It Might Be a Fit
You’ll thrive in navigating ambiguity, building scalable processes, and championing data-driven decisions that deliver value for our customers and teams — and you think AI first!
Requirements
- 5-8+ years in Product Ops, TPM, or PM with strong discovery and analytics skills in a B2B or B2B2C environment, working with enterprise customers.
- Bachelor’s or Master’s Degree in Business, Engineering, Computer Science, or related fields
- Systems thinking
- Influence without authority
- Program management rigor
- Comfort with ambiguity and speed
- Sharp writing
- Hands on experience with AI technologies
- Fluency with product analytics and qualitative research methods
- Hands-on experience and technical aptitude to use and consult on Jira usage for teams and portfolio
- Experience with SQL or similar data tools for self-serve analytics strongly preferred
Benefits
- Competitive compensation
- Medical, Vision, and Dental coverage
- Generous time-off policy
- Opportunity to contribute to your 401k plan
- Home office improvement stipend
- Annual education and wellness stipends
- Comprehensive benefits package
To apply for this job please visit job-boards.greenhouse.io.
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